Skip to Content
chevron-left chevron-right chevron-up chevron-right chevron-left arrow-back star phone quote checkbox-checked search wrench info shield play connection mobile coin-dollar spoon-knife ticket pushpin location gift fire feed bubbles home heart calendar price-tag credit-card clock envelop facebook instagram twitter youtube pinterest yelp google reddit linkedin envelope bbb pinterest homeadvisor angies

It depends!

With the overload of information and options out there, figuring out what kind of phone system is right for your business can be difficult and very frustrating. There are pros and cons to Cloud PBX and an On-Site PBX. There are some fundamental differences to each of the systems. They all feature advantages that should be known prior to make a decision one way or another.

What Are the Main Differences Between On-Site PBX and Cloud PBX?

What’s an On-Site PBX?

With an On-Site PBX, the equipment is installed and maintained locally at your company’s place of business. You own the equipment outright. On-Site Telephone systems can be digital, VoIP, analog, or a hybrid of all three, depending on your needs.


  • One time capital expense
  • No monthly cost
  • Carrier independent
  • Maintenance plans available
  • Lease to own options available
  • Allows for analog backup telephone lines

What’s a Cloud (Hosted) PBX?

With a Cloud PBX, the phone system server resides in the provider’s data center instead of your office. Voice and data traffic is routed over the public switched telephone network, or PSTN, to the hosted system. Since the system itself is offsite web-based access to configure and make changes to your system is provided.


  • Low up-front cost
  • Predictable monthly expenses
  • On-going support

Choosing the Right Type of PBX System for Your Business Is a Big Decision!

We are here to help. Should you have any questions about On-Site PBX versus Cloud PBX, our team is available to not only answer your questions but make recommendations based on your unique preferences and budget. Contact us today to learn more about whether or not a PBX system is ideal for your business.

Does Your Business Have Its Best Communication Solution?