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Sunrise Cloud Solutions

Sunrise Solutions wants all our clients to enjoy clear, reliable communication on all their devices in and around Annapolis, MD with our VoIP/Cloud solution. Sunrise Cloud Solutions are cloud-based unified communications and collaboration platform. With this platform, users can run their business with better productivity and mobile options while sharing content and ideas through a single system. Our Unite technology seamlessly integrates your tools, including mobile phones, desktop phones, and computers, into a single manageable solution we orient around your employees’ work styles and needs. This solution applies to all your tools, whether you’re at your office or a remote location.

With CERTIFIED, LOCAL Technicians to Configure, Install, & Train YOU and Your Staff ON-SITE!

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Sunrise Cloud Solutions are Reliable & Redundant

Dependability is critical when finding an integrative communications solution for your business. We purposely built the Sunrise Cloud Solutions network to be reliable:

  • You get redundancy and minimized latency with East and West Coast data centers.
  • We offer proprietary VoIP network testing and stringent prequalification guidelines to ensure you have crystal-clear voice quality and a reliable connection.

Simplified Scaling & Management

We can scale Sunrise Cloud Solutions to the needs of any business:

  • You can order service for the number of resources or users you need today and pay only for what you need.
  • It’s easy to order additional service, and we can spin it up quickly.
  • Sunrise Cloud Solutions scales to larger numbers of users for each business.

Increased Collaboration & Productivity

With Sunrise Cloud Solutions, you can manage a more productive workforce:

  • Sunrise Cloud Solutions lets mobile devices interact with the corporate phone system seamlessly.
  • You get a more flexible workforce with connection anywhere, anytime, and on any device.
  • Our system transcribes your voicemail message to text or email, giving you more efficient voicemail management.
  • We provide integrated chat, screen sharing, video conferencing, file sharing, SMS, and backup, extending your reach and facilitating increased collaboration.

Managing Your Business Continuity

Our Sunrise Cloud Solutions technology ensures you never important business calls:

  • You get full business phone functionality you can use if desk phones are not available with the Sunrise Cloud mobile app.
  • Cloud-based systems are not susceptible to local outages. Sunrise Cloud Solutions tries all user devices and then dials all auto attendants’ phone numbers, including cell phones and hunt groups.

Clear Communication at a Lower Cost

You never need to buy, install, replace, manage, or upgrade hardware:

  • Compared to traditional phone service, Sunrise Cloud gives you lower infrastructure and operating costs.
  • Our system doesn’t need you to purchase additional hardware, reducing your infrastructure and operating costs.
  • We consolidate data and voice into one network.
  • You can get flat, per-user rates with unlimited domestic long-distance and local calling.

Desktop Phones

Our models are easy to use and include various beneficial features to make daily operations smoother:

  • Phones have productivity features, rich audio quality, and easy-to-use interfaces.
  • Pre-programmed phones work seamlessly with Sunrise Cloud.
  • Phones are plug-and-play, and you can use them anywhere you have an internet connection.
Busy with an important deal over the phone

What’s Included?

Sunrise Cloud Solutions include a broad range of essential products for users and accounts:

  • Each user receives:
    • Local phone number with a unique extension
    • Inbound and outbound caller ID
    • WebFax
    • Ability to have up to five endpoints
    • Voicemail box with transcription services
    • Online meeting with up to four participants or 30 with Sunrise Cloud
    • Sunrise Cloud desktop app and mobile app
    • 2GB per user backup and ShareSync file share
  • Each account receives:
    • Centralized management of all locations
    • Ability to configure up to 10 hunt groups
    • Hunt group reporting
    • Auto-attendant with a direct inward dial phone number
    • Active directory integration for easy user configuration
    • Conferencing with 200 toll-free minutes every month
    • Enable and disable call recording

Sunrise Cloud Solutions Communication Features

Our system and phone features include all the following:

  • System Features:
    • Caller ID
    • Auto Attendant
    • Voicemail With Transcription
    • Custom Greetings and Hold Music
    • Hunt Groups
    • Hunt Group Call ReportingCall Flip
    • Direct Inbound Dialing (DID)
    • Conference Bridge
    • Busy Lamp Field and Call Presence
    • Email and SMS Notifications
  • Phone Features:
    • Call History
    • Call Hold
    • Call Forward
    • Call Recording
    • Call Waiting
    • Call Transfer
    • Three-Way Calling
    • Do Not Disturb
    • Voicemail
    • Configurable Ring Options
    • Extension Dialing
    • Administrator Password
    • Call Park
    • Named Ring Options
    • Call Flip
    • Page All Phones
    • Inbound Caller Name
    • Speakerphone
    • Configurable Line Keys
    • Remote Line Key
    • On-Hook Dialing
    • Transfer to Voicemail

Productivity Features With the Sunrise Cloud Solutions Desktop Application

Sunrise Solutions’ desktop app brings all your essential collaboration tools together. Your staff can send and receive SMS messages and chats, share screens, place and receive calls, share files, and start video calls from one application:

  • You have the flexibility to place and receive calls on your desktop application in two ways: for your associated desk phone as a call controller or from your Mac or PC as a softphone.
  • There’s a single place to place phone calls, launch video conferences, send text messages, and check your coworkers’ availability.
  • The Sunrise Cloud mobile and desktop applications let you take your files, conversation, and contacts with you wherever you are.

Mobile Convenience With the Sunrise Cloud Solutions Mobile App

The Sunrise Cloud mobile app is a powerful application, making on-the-go teamwork easier than ever by transforming your phone into a collaboration tool. You can send and receive text messages and chats, see who is available, see voicemails, and place calls from a single application:

  • You can extend your business phone number and extension to reach your mobile phone, letting you place and receive calls remotely and transfer your desktop call to your mobile device.
  • Sunrise Cloud synchronizes your full SMS and desktop chat history with your mobile device, keeping you connected with conversation everywhere you go.
  • Sync contacts from popular third-party platforms like G-Suite and Office365 to all Sunrise Cloud apps from your mobile device.

Video Conferencing & Screen Sharing

With Sunrise Cloud Solutions, you get Online Meeting, a reliable and easy-to-use video collaboration tool:

  • Eliminate unnecessary travel with HD video conferencing and empower your remote team members to increase their productivity.
  • With screen sharing, you can share your computer desktop in real-time with team members, improving decision-making speed and collaboration.
  • Sunrise Cloud includes custom URLs and a conference dial-in number for meetings.
  • You get screen annotation to drive your meeting attendees’ engagement.

File Sharing & Security

File servers, mobile devices, and desktops all get file sync and share with backup:

  • Easy and secure file sharing
  • The most current file versions from any device
  • Full control over devices, users, files, and sharing activities
  • Integration with active directory, exchange mail, outlook, windows file server, office, and office 365

Does Your Business Have Its Best Communication Solution?