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Fill out the form at the bottom of the page to get access to our downloadable guides.

Our Help Guides

GetSomeSIP Guides
  • GSS Customer Portal – Set Up Call Forwarding
Avaya PDF Guides
  • Voicemail Pro User Mailbox Setup Directions
  • Collaboration E-Book
  • 9504 Digital Deskphone Fact Sheet
  • 9508 Digital Deskphone Fact Sheet
  • 9608G IP Deskphone Fact Sheet
  • 9611G IP Deskphone Fact Sheet
  • 9621G IP Deskphone Fact Sheet
  • 9641GS IP Deskphone Fact Sheet
  • E159/E169 Media Station Fact Sheet
  • B149 Conference Phone Fact Sheet
  • B159 Conference Phone Fact Sheet
  • B179 SIP Conference Phone Fact Sheet

Release 8.1

  • R.81 1403 Quick Reference Guide
  • R8.1 1403 User Guide
  • R8.1 1408 & 1416 User Guide
  • R8.1 1408 Quick Reference Guide
  • R8.1 1416 Quick Reference Guide
  • R8.1 9500 User Guide
  • R8.1 9504 Quick Reference Guide
  • R8.1 9508 Quick Reference Guide
  • R8.1 9600 User Guide
  • R8.1 9608 Quick Reference Guide
  • R8.1 9611 Quick Reference Guide
  • R8.1 9620 Quick Reference Guide
  • R8.1 B149 Quick Reference Guide
  • R8.1 B149 User Guide
  • B8.1 B179 Quick Reference Guide
  • R8.1 B179 User Guide
  • R8.1 Embedded VM User Guide – Intuity
  • R8.1 Embedded VM User Guide – IP Office Mode
  • R8.1 Softconsole Install
  • R8.1 T7316e User
  • R8.1 Voicemail Pro User Guide – Intuity Mode

Release 9.1

  • R9 5610 Quick Reference Guide
  • R9 5610 User Guide
  • R9 5620 Quick Reference Guide
  • R9 5620 User Guide
  • R9 9500 User Guide
  • R9 9504 Quick Reference Guide
  • R9 9508 Quick Reference Guide
  • R9 9600 User Guide
  • R9 9608 Quick Reference Guide
  • R9 9611 Quick Reference Guide
  • R9 9620 Quick Reference Guide
  • R9 9641 Quick Reference Guide
  • R9 9650 Quick Reference Guide
  • R9 Analog User Guide
  • R9 B149 Quick Reference Guide
  • R9 B149 User Guide
  • R9 B179 Quick Reference Guide
  • R9 B179 User Guide
  • R9 Embedded Voicemail – IP Office Mode
  • R9 Embedded Voicemail User Guide – IP Office Mode
  • R9 Mobile Twinning Quick Reference Guide
  • R9 OneX Mobile Preferred User Guide Android
  • R9 OneX Mobile Preferred User Guide Apple
  • R9 OneX Portal User Guide
  • R9 T7316e Quick Reference Guide
  • R9 T7316e User Guide
  • R9 Voicemail Pro User Guide – Intuity

E-MetroTel

  • UCx Quick Tips
  • UCx User Guide for Nortel M1/CS1000 Digital Phones
  • Voicemail Quick Tips
  • UCx Quick Tips – Nortel
  • UCx Voicemail User Guide Issue 1.3
  • Accessing The Web Based Configuration Utility
  • BCM-Norstar Feature Codes Supported by UCx
  • UC305W WIFI SIP Phone
  • UCx – Creating a SIP Extension
  • UCx – Setting the Time and Date
  • UCx – Configuring Analog Station Ports – BCM Digital Gateway
  • UCx – Digital Gateway BCM50 DSM32 Wiring Chart
  • UCx – Digital Gateway BCM50 Wiring Chart
  • UCx – Digital Gateway Set Relocation
  • UCx – System Shutdown or Restart Reboot
  • UCx – System Wide Feature Codes
  • UCx – Task Based Guides – Links
  • Accessing The Web Based Configuration Utility
  • BCM-Norstar Feature Codes Supported by UCx
  • UC305W WIFI SIP Phone
  • Documentation – New Virtual Fax
  • Documentation – Enable User Initialization of Voicemail Box
  • Documentation – E911 Notification
  • Documentation – Dictation Service
  • Documentation – Create a Self-Signed SSL Certificate
  • Documentation – Configure Multi-Sites with Coordinated Dialing Plan
  • Documentation – Answer DN Behavior
  • Conference Bridge Quick Reference Guide-v3-20150211_0957
  • BCM-Norstar Feature Codes Supported by UCx
  • BCM Feature Codes Supported by UCx-v7-20150211_0959
  • Documentation – Voicemail Escalation
  • Documentation – Using UCx WebRTC client – 2017-02-02
  • Documentation – User Extension Portal – 2015-04-03
  • Documentation – Software Update – GUI and CMD Line
  • Documentation – Shared Call Appearances
  • Documentation – Scheduled Announcements
  • Documentation – Remote SMTP
  • Documentation – Optimizing Trunk Settings
  • Documentation – Operator Panel – 2015-11-20
  • UCx – Answer DN Behavior
  • UCx – Agent Hotdesking
  • UCx – Adding System Speed Dials
  • UCx – Accessing User Portal
  • UCx – 1st time VM setup
  • UCx – Voicemail User Guide_Issue1.3
  • UCx – Optimizing Trunk Settings
  • UC306W WIFI SIP Phone User Guide
  • UC305W WIFI SIP Phone User Guide
  • System Wide Feature Codes List-v21-20150211_0959
  • UCx – Hotdesking Nortel Digital Sets
  • UCx – Feature Guide for SIP Phones
  • UCx – Feature Guide for Nortel M1-CS1000 Digital and Analog Phones
  • UCx – Feature Guide for Nortel IP Phones
  • UCx – Editing VM to Email gateway email message template
  • UCx – Dial 0 for Operator
  • UCx – DHCP Option 66 for IT
  • UCx – Create a Self-Signed SSL Certificate
  • UCx – Configuring a Blacklist from an Extension
  • UCx – Configure Multi-Sites with Coordinated Dialing Plan
  • UCx – Conference Bridge Quick Reference Guide-v3-20150211_0957
  • UCx – Changing Names, VM Passwords and Email Addresses
Nortel Norstar PDF Guides
  • Nortel – T7208 Telephone User Card
  • Nortel – T7316 Telephone User Card
  • Nortel Time Change Notification Prodcedure
  • Nortel CP Manager – Recording Auto Attend Greeting
  • Nortel Compact ICS Telephone Feature Card
  • Nortel Modular ICS Telephone Feature Card
  • Nortel Recording Greetings Within A Mailbox
  • Nortel Systems 8×24 – 3×8 Time Change Instructions
  • Norstar Call Pilot Guide – Setting up Your Mailbox
  • Norstar & BCM Button Programming on Sets
  • Norstar Call Pilot Quick Reference
  • Norstar MICS – CICS System Time Change Guide
  • Norstar – Speed Dial Programming for DR5 Release
  • Norstar – Changing a Name on a Phone Guide
  • Norstar – Changing the Data and Time
  • Norstar – How to Use Call Logs
  • Norstar ICS Telephone Feature Guide
  • Norstar – Line Redirection
  • Norstar M Series Overlay
  • Norstar – Name Change on Set
  • Norstar – Conference Calling
  • Norstar – Speed Dialing Guide
  • Norstar Voicemail & Phone Cheat Sheet
  • Norstar M & T Series Overlays
  • Norstar – Resetting VM Password
  • Norstar – Resetting a VM System Admin Password on Call Pilot
  • Norstar Set Relocation
  • Norstar T7208 User Guide
  •  Norstar T7316 Overlay
  • Norstar T7316E User Guide
Nortel BCM
  • BCM Business Sets
  • BCM Voicemail – Changing Auto Attendant Greeting
  • BCM Set Relocation Guides
  • Changing AA Greetings on BCM via Phone
  • Changing CCR Home Menu Greetings on BCM using Call Pilot Manager
  • CP Mailbox Alternate Greeting Setup
  • Recording AA greetings – CP Manager
  • Recording greetings within a voice mail box
  • Resetting a VM Password on a BCM via a phone
  • Setting up Holiday Schedules in BCM Call Pilot Manager
  •  Button Programming on sets – Norstar or BCM
  • Finding the IP Address of your BCM
  • How to Use Call Log
  • Line Redirected Programming
  • M Series Telset Programming Overlay
  • Program overlays for Telset Programming
  • System Speed Dial BCM with Template
  • BCM T7208 User Guide
  • BCM T7316 Programming Overlay Template (Single)
  • BCM T7316 User Guide
  • BCM VM – Assigning a Target DN & Changing Directory Name
  • Analog Telephone User Guide
  • BCM 50 Rls 3.0 Telephone Feature Guide
  • BCM 50 Telephone Features Guide
  • BCM 400 Call Pilot Reference Guide
  • BCM 400 Telephone Feature Guide
  • Broadcast Message NVM – How To
  • Broadcast Messaging BCM400
  • Meet Me Conferencing Quick Reference
  • Resetting Call Pilot System Admin Password
  • BCM T7100 User Guide
  • BCM T7208 User Guide
  • BCM T7316E User Guide
  • BCM T7406 User Guide
  • Using BCM Call Log
  • BCM Voice Mail Quick Reference
SonicWall
  • SonicWall – Disabling SIP ALG
  • SonicWall – VoIP.ms
Cambridge Sound Management QTPro
  • CSM Competitive Comparison Chart and FAQ
  • QtPro Product Brief
  • Sound Masking in Healthcare Brochure
  • CSM Sound Masking in Education
Samsung
  • SVMi20 Voicemail Quick Reference Guide
  •  Samsung Digital System Speed Dial System Setup Guide
  • Samsung Digital System Personal Speed Dial Setup Guide
  • Samsung SMT – i5243 User Guide
  • Samsung Telephone System Data & Time Change Instructions
  • Samsung – Changing AA Greetings
  • Samsung OfficeServ DCS Keyset User Guide
  • Samsung OfficeServ DS-5000 Series User Guide
  • Samsung OfficeServ iDCS Keyset User Guide
  • Samsung OfficeServ ITP – 5107S User Guide
  • Samsung OfficeServ ITP – 5112L User Guide
  • Samsung OfficeServ ITP – 5121D User Guide
  •  Samsung – Resetting a Voicemail Password
  • Samsung Administration Menu Directions 110211
  • Samsung OfficeServ 7100 Series – Data and Time Programming
  • Samsung OfficeServ SMT i3105 User Guide
  • Samsung OfficeServ SMT i5210 User Guide
  • Samsung OfficeServ SMT i5220 User Guide
  • Samsung OfficeServ Standard Telephone User Guide
  • Samsung OfficeServ System Admin Guide

Download Our Help Guides

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