Help Guides

GetSomeSIP Guides

• GSS Customer Portal – Set Up Call Forwarding

Avaya PDF Guides

• Voicemail Pro User Mailbox Setup Directions
• Collaboration E-Book
• 9504 Digital Deskphone Fact Sheet
• 9508 Digital Deskphone Fact Sheet
• 9608G IP Deskphone Fact Sheet
• 9611G IP Deskphone Fact Sheet
• 9621G IP Deskphone Fact Sheet
• 9641GS IP Deskphone Fact Sheet
• E159/E169 Media Station Fact Sheet
• B149 Conference Phone Fact Sheet
• B159 Conference Phone Fact Sheet
• B179 SIP Conference Phone Fact Sheet

Release 8.1

• R.81 1403 Quick Reference Guide
• R8.1 1403 User Guide
• R8.1 1408 & 1416 User Guide
• R8.1 1408 Quick Reference Guide
• R8.1 1416 Quick Reference Guide
• R8.1 9500 User Guide
• R8.1 9504 Quick Reference Guide
• R8.1 9508 Quick Reference Guide
• R8.1 9600 User Guide
• R8.1 9608 Quick Reference Guide
• R8.1 9611 Quick Reference Guide
• R8.1 9620 Quick Reference Guide
• R8.1 B149 Quick Reference Guide
• R8.1 B149 User Guide
• B8.1 B179 Quick Reference Guide
• R8.1 B179 User Guide
• R8.1 Embedded VM User Guide – Intuity
• R8.1 Embedded VM User Guide – IP Office Mode
• R8.1 Softconsole Install
• R8.1 T7316e User
• R8.1 Voicemail Pro User Guide – Intuity Mode

Release 9.1

• R9 5610 Quick Reference Guide
• R9 5610 User Guide
• R9 5620 Quick Reference Guide
• R9 5620 User Guide
• R9 9500 User Guide
• R9 9504 Quick Reference Guide
• R9 9508 Quick Reference Guide
• R9 9600 User Guide
• R9 9608 Quick Reference Guide
• R9 9611 Quick Reference Guide
• R9 9620 Quick Reference Guide
• R9 9641 Quick Reference Guide
• R9 9650 Quick Reference Guide
• R9 Analog User Guide
• R9 B149 Quick Reference Guide
• R9 B149 User Guide
• R9 B179 Quick Reference Guide
• R9 B179 User Guide
• R9 Embedded Voicemail – IP Office Mode
• R9 Embedded Voicemail User Guide – IP Office Mode
• R9 Mobile Twinning Quick Reference Guide
• R9 OneX Mobile Preferred User Guide Android
• R9 OneX Mobile Preferred User Guide Apple
• R9 OneX Portal User Guide
• R9 T7316e Quick Reference Guide
• R9 T7316e User Guide
• R9 Voicemail Pro User Guide – Intuity

E-MetroTel

• UCx Quick Tips
• UCx User Guide for Nortel M1/CS1000 Digital Phones
• Voicemail Quick Tips
• UCx Quick Tips – Nortel
• UCx Voicemail User Guide Issue 1.3
• Accessing The Web Based Configuration Utility
• BCM-Norstar Feature Codes Supported by UCx
• UC305W WIFI SIP Phone
• UCx – Creating a SIP Extension
• UCx – Setting the Time and Date
• UCx – Configuring Analog Station Ports – BCM Digital Gateway
• UCx – Digital Gateway BCM50 DSM32 Wiring Chart
• UCx – Digital Gateway BCM50 Wiring Chart
• UCx – Digital Gateway Set Relocation
• UCx – System Shutdown or Restart Reboot
• UCx – System Wide Feature Codes
• UCx – Task Based Guides – Links
• Accessing The Web Based Configuration Utility
• BCM-Norstar Feature Codes Supported by UCx
• UC305W WIFI SIP Phone
• Documentation – New Virtual Fax
• Documentation – Enable User Initialization of Voicemail Box
• Documentation – E911 Notification
• Documentation – Dictation Service
• Documentation – Create a Self-Signed SSL Certificate
• Documentation – Configure Multi-Sites with Coordinated Dialing Plan
• Documentation – Answer DN Behavior
• Conference Bridge Quick Reference Guide-v3-20150211_0957
• BCM-Norstar Feature Codes Supported by UCx
• BCM Feature Codes Supported by UCx-v7-20150211_0959
• Documentation – Voicemail Escalation
• Documentation – Using UCx WebRTC client – 2017-02-02
• Documentation – User Extension Portal – 2015-04-03
• Documentation – Software Update – GUI and CMD Line
• Documentation – Shared Call Appearances
• Documentation – Scheduled Announcements
• Documentation – Remote SMTP
• Documentation – Optimizing Trunk Settings
• Documentation – Operator Panel – 2015-11-20
• UCx – Answer DN Behavior
• UCx – Agent Hotdesking
• UCx – Adding System Speed Dials
• UCx – Accessing User Portal
• UCx – 1st time VM setup
• UCx – Voicemail User Guide_Issue1.3
• UCx – Optimizing Trunk Settings
• UC306W WIFI SIP Phone User Guide
• UC305W WIFI SIP Phone User Guide
• System Wide Feature Codes List-v21-20150211_0959
• UCx – Hotdesking Nortel Digital Sets
• UCx – Feature Guide for SIP Phones
• UCx – Feature Guide for Nortel M1-CS1000 Digital and Analog Phones
• UCx – Feature Guide for Nortel IP Phones
• UCx – Editing VM to Email gateway email message template
• UCx – Dial 0 for Operator
• UCx – DHCP Option 66 for IT
• UCx – Create a Self-Signed SSL Certificate
• UCx – Configuring a Blacklist from an Extension
• UCx – Configure Multi-Sites with Coordinated Dialing Plan
• UCx – Conference Bridge Quick Reference Guide-v3-20150211_0957
• UCx – Changing Names, VM Passwords and Email Addresses

Nortel Norstar PDF Guides

• Nortel – T7208 Telephone User Card
• Nortel – T7316 Telephone User Card
• Nortel Time Change Notification Prodcedure
• Nortel CP Manager – Recording Auto Attend Greeting
• Nortel Compact ICS Telephone Feature Card
• Nortel Modular ICS Telephone Feature Card
• Nortel Recording Greetings Within A Mailbox
• Nortel Systems 8×24 – 3×8 Time Change Instructions
• Norstar Call Pilot Guide – Setting up Your Mailbox
• Norstar & BCM Button Programming on Sets
• Norstar Call Pilot Quick Reference
• Norstar MICS – CICS System Time Change Guide
• Norstar – Speed Dial Programming for DR5 Release
• Norstar – Changing a Name on a Phone Guide
• Norstar – Changing the Data and Time
• Norstar – How to Use Call Logs
• Norstar ICS Telephone Feature Guide
• Norstar – Line Redirection
• Norstar M Series Overlay
• Norstar – Name Change on Set
• Norstar – Conference Calling
• Norstar – Speed Dialing Guide
• Norstar Voicemail & Phone Cheat Sheet
• Norstar M & T Series Overlays
• Norstar – Resetting VM Password
• Norstar – Resetting a VM System Admin Password on Call Pilot
• Norstar Set Relocation
• Norstar T7208 User Guide
•  Norstar T7316 Overlay
• Norstar T7316E User Guide

Nortel BCM

• BCM Business Sets
• BCM Voicemail – Changing Auto Attendant Greeting
• BCM Set Relocation Guides
• Changing AA Greetings on BCM via Phone
• Changing CCR Home Menu Greetings on BCM using Call Pilot Manager
• CP Mailbox Alternate Greeting Setup
• Recording AA greetings – CP Manager
• Recording greetings within a voice mail box
• Resetting a VM Password on a BCM via a phone
• Setting up Holiday Schedules in BCM Call Pilot Manager
•  Button Programming on sets – Norstar or BCM
• Finding the IP Address of your BCM
• How to Use Call Log
• Line Redirected Programming
• M Series Telset Programming Overlay
• Program overlays for Telset Programming
• System Speed Dial BCM with Template
• BCM T7208 User Guide
• BCM T7316 Programming Overlay Template (Single)
• BCM T7316 User Guide
• BCM VM – Assigning a Target DN & Changing Directory Name
• Analog Telephone User Guide
• BCM 50 Rls 3.0 Telephone Feature Guide
• BCM 50 Telephone Features Guide
• BCM 400 Call Pilot Reference Guide
• BCM 400 Telephone Feature Guide
• Broadcast Message NVM – How To
• Broadcast Messaging BCM400
• Meet Me Conferencing Quick Reference
• Resetting Call Pilot System Admin Password
• BCM T7100 User Guide
• BCM T7208 User Guide
• BCM T7316E User Guide
• BCM T7406 User Guide
• Using BCM Call Log
• BCM Voice Mail Quick Reference

SonicWall

• SonicWall – Disabling SIP ALG
• SonicWall – VoIP.ms

Cambridge Sound Management QTPro

• CSM Competitive Comparison Chart and FAQ
• QtPro Product Brief
• Sound Masking in Healthcare Brochure
• CSM Sound Masking in Education

Samsung

• SVMi20 Voicemail Quick Reference Guide
•  Samsung Digital System Speed Dial System Setup Guide
• Samsung Digital System Personal Speed Dial Setup Guide
• Samsung SMT – i5243 User Guide
• Samsung Telephone System Data & Time Change Instructions
• Samsung – Changing AA Greetings
• Samsung OfficeServ DCS Keyset User Guide
• Samsung OfficeServ DS-5000 Series User Guide
• Samsung OfficeServ iDCS Keyset User Guide
• Samsung OfficeServ ITP – 5107S User Guide
• Samsung OfficeServ ITP – 5112L User Guide
• Samsung OfficeServ ITP – 5121D User Guide
•  Samsung – Resetting a Voicemail Password
• Samsung Administration Menu Directions 110211
• Samsung OfficeServ 7100 Series – Data and Time Programming
• Samsung OfficeServ SMT i3105 User Guide
• Samsung OfficeServ SMT i5210 User Guide
• Samsung OfficeServ SMT i5220 User Guide
• Samsung OfficeServ Standard Telephone User Guide
• Samsung OfficeServ System Admin Guide