Help Guides
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Our Help Guides
GetSomeSIP Guides
- GSS Customer Portal – Set Up Call Forwarding
Avaya PDF Guides
- Voicemail Pro User Mailbox Setup Directions
- Collaboration E-Book
- 9504 Digital Deskphone Fact Sheet
- 9508 Digital Deskphone Fact Sheet
- 9608G IP Deskphone Fact Sheet
- 9611G IP Deskphone Fact Sheet
- 9621G IP Deskphone Fact Sheet
- 9641GS IP Deskphone Fact Sheet
- E159/E169 Media Station Fact Sheet
- B149 Conference Phone Fact Sheet
- B159 Conference Phone Fact Sheet
- B179 SIP Conference Phone Fact Sheet
Release 8.1
- R.81 1403 Quick Reference Guide
- R8.1 1403 User Guide
- R8.1 1408 & 1416 User Guide
- R8.1 1408 Quick Reference Guide
- R8.1 1416 Quick Reference Guide
- R8.1 9500 User Guide
- R8.1 9504 Quick Reference Guide
- R8.1 9508 Quick Reference Guide
- R8.1 9600 User Guide
- R8.1 9608 Quick Reference Guide
- R8.1 9611 Quick Reference Guide
- R8.1 9620 Quick Reference Guide
- R8.1 B149 Quick Reference Guide
- R8.1 B149 User Guide
- B8.1 B179 Quick Reference Guide
- R8.1 B179 User Guide
- R8.1 Embedded VM User Guide – Intuity
- R8.1 Embedded VM User Guide – IP Office Mode
- R8.1 Softconsole Install
- R8.1 T7316e User
- R8.1 Voicemail Pro User Guide – Intuity Mode
Release 9.1
- R9 5610 Quick Reference Guide
- R9 5610 User Guide
- R9 5620 Quick Reference Guide
- R9 5620 User Guide
- R9 9500 User Guide
- R9 9504 Quick Reference Guide
- R9 9508 Quick Reference Guide
- R9 9600 User Guide
- R9 9608 Quick Reference Guide
- R9 9611 Quick Reference Guide
- R9 9620 Quick Reference Guide
- R9 9641 Quick Reference Guide
- R9 9650 Quick Reference Guide
- R9 Analog User Guide
- R9 B149 Quick Reference Guide
- R9 B149 User Guide
- R9 B179 Quick Reference Guide
- R9 B179 User Guide
- R9 Embedded Voicemail – IP Office Mode
- R9 Embedded Voicemail User Guide – IP Office Mode
- R9 Mobile Twinning Quick Reference Guide
- R9 OneX Mobile Preferred User Guide Android
- R9 OneX Mobile Preferred User Guide Apple
- R9 OneX Portal User Guide
- R9 T7316e Quick Reference Guide
- R9 T7316e User Guide
- R9 Voicemail Pro User Guide – Intuity
E-MetroTel
- UCx Quick Tips
- UCx User Guide for Nortel M1/CS1000 Digital Phones
- Voicemail Quick Tips
- UCx Quick Tips – Nortel
- UCx Voicemail User Guide Issue 1.3
- Accessing The Web Based Configuration Utility
- BCM-Norstar Feature Codes Supported by UCx
- UC305W WIFI SIP Phone
- UCx – Creating a SIP Extension
- UCx – Setting the Time and Date
- UCx – Configuring Analog Station Ports – BCM Digital Gateway
- UCx – Digital Gateway BCM50 DSM32 Wiring Chart
- UCx – Digital Gateway BCM50 Wiring Chart
- UCx – Digital Gateway Set Relocation
- UCx – System Shutdown or Restart Reboot
- UCx – System Wide Feature Codes
- UCx – Task Based Guides – Links
- Accessing The Web Based Configuration Utility
- BCM-Norstar Feature Codes Supported by UCx
- UC305W WIFI SIP Phone
- Documentation – New Virtual Fax
- Documentation – Enable User Initialization of Voicemail Box
- Documentation – E911 Notification
- Documentation – Dictation Service
- Documentation – Create a Self-Signed SSL Certificate
- Documentation – Configure Multi-Sites with Coordinated Dialing Plan
- Documentation – Answer DN Behavior
- Conference Bridge Quick Reference Guide-v3-20150211_0957
- BCM-Norstar Feature Codes Supported by UCx
- BCM Feature Codes Supported by UCx-v7-20150211_0959
- Documentation – Voicemail Escalation
- Documentation – Using UCx WebRTC client – 2017-02-02
- Documentation – User Extension Portal – 2015-04-03
- Documentation – Software Update – GUI and CMD Line
- Documentation – Shared Call Appearances
- Documentation – Scheduled Announcements
- Documentation – Remote SMTP
- Documentation – Optimizing Trunk Settings
- Documentation – Operator Panel – 2015-11-20
- UCx – Answer DN Behavior
- UCx – Agent Hotdesking
- UCx – Adding System Speed Dials
- UCx – Accessing User Portal
- UCx – 1st time VM setup
- UCx – Voicemail User Guide_Issue1.3
- UCx – Optimizing Trunk Settings
- UC306W WIFI SIP Phone User Guide
- UC305W WIFI SIP Phone User Guide
- System Wide Feature Codes List-v21-20150211_0959
- UCx – Hotdesking Nortel Digital Sets
- UCx – Feature Guide for SIP Phones
- UCx – Feature Guide for Nortel M1-CS1000 Digital and Analog Phones
- UCx – Feature Guide for Nortel IP Phones
- UCx – Editing VM to Email gateway email message template
- UCx – Dial 0 for Operator
- UCx – DHCP Option 66 for IT
- UCx – Create a Self-Signed SSL Certificate
- UCx – Configuring a Blacklist from an Extension
- UCx – Configure Multi-Sites with Coordinated Dialing Plan
- UCx – Conference Bridge Quick Reference Guide-v3-20150211_0957
- UCx – Changing Names, VM Passwords and Email Addresses
Nortel Norstar PDF Guides
- Nortel – T7208 Telephone User Card
- Nortel – T7316 Telephone User Card
- Nortel Time Change Notification Prodcedure
- Nortel CP Manager – Recording Auto Attend Greeting
- Nortel Compact ICS Telephone Feature Card
- Nortel Modular ICS Telephone Feature Card
- Nortel Recording Greetings Within A Mailbox
- Nortel Systems 8×24 – 3×8 Time Change Instructions
- Norstar Call Pilot Guide – Setting up Your Mailbox
- Norstar & BCM Button Programming on Sets
- Norstar Call Pilot Quick Reference
- Norstar MICS – CICS System Time Change Guide
- Norstar – Speed Dial Programming for DR5 Release
- Norstar – Changing a Name on a Phone Guide
- Norstar – Changing the Data and Time
- Norstar – How to Use Call Logs
- Norstar ICS Telephone Feature Guide
- Norstar – Line Redirection
- Norstar M Series Overlay
- Norstar – Name Change on Set
- Norstar – Conference Calling
- Norstar – Speed Dialing Guide
- Norstar Voicemail & Phone Cheat Sheet
- Norstar M & T Series Overlays
- Norstar – Resetting VM Password
- Norstar – Resetting a VM System Admin Password on Call Pilot
- Norstar Set Relocation
- Norstar T7208 User Guide
- Norstar T7316 Overlay
- Norstar T7316E User Guide
Nortel BCM
- BCM Business Sets
- BCM Voicemail – Changing Auto Attendant Greeting
- BCM Set Relocation Guides
- Changing AA Greetings on BCM via Phone
- Changing CCR Home Menu Greetings on BCM using Call Pilot Manager
- CP Mailbox Alternate Greeting Setup
- Recording AA greetings – CP Manager
- Recording greetings within a voice mail box
- Resetting a VM Password on a BCM via a phone
- Setting up Holiday Schedules in BCM Call Pilot Manager
- Button Programming on sets – Norstar or BCM
- Finding the IP Address of your BCM
- How to Use Call Log
- Line Redirected Programming
- M Series Telset Programming Overlay
- Program overlays for Telset Programming
- System Speed Dial BCM with Template
- BCM T7208 User Guide
- BCM T7316 Programming Overlay Template (Single)
- BCM T7316 User Guide
- BCM VM – Assigning a Target DN & Changing Directory Name
- Analog Telephone User Guide
- BCM 50 Rls 3.0 Telephone Feature Guide
- BCM 50 Telephone Features Guide
- BCM 400 Call Pilot Reference Guide
- BCM 400 Telephone Feature Guide
- Broadcast Message NVM – How To
- Broadcast Messaging BCM400
- Meet Me Conferencing Quick Reference
- Resetting Call Pilot System Admin Password
- BCM T7100 User Guide
- BCM T7208 User Guide
- BCM T7316E User Guide
- BCM T7406 User Guide
- Using BCM Call Log
- BCM Voice Mail Quick Reference
SonicWall
- SonicWall – Disabling SIP ALG
- SonicWall – VoIP.ms
Cambridge Sound Management QTPro
- CSM Competitive Comparison Chart and FAQ
- QtPro Product Brief
- Sound Masking in Healthcare Brochure
- CSM Sound Masking in Education
Samsung
- SVMi20 Voicemail Quick Reference Guide
- Samsung Digital System Speed Dial System Setup Guide
- Samsung Digital System Personal Speed Dial Setup Guide
- Samsung SMT – i5243 User Guide
- Samsung Telephone System Data & Time Change Instructions
- Samsung – Changing AA Greetings
- Samsung OfficeServ DCS Keyset User Guide
- Samsung OfficeServ DS-5000 Series User Guide
- Samsung OfficeServ iDCS Keyset User Guide
- Samsung OfficeServ ITP – 5107S User Guide
- Samsung OfficeServ ITP – 5112L User Guide
- Samsung OfficeServ ITP – 5121D User Guide
- Samsung – Resetting a Voicemail Password
- Samsung Administration Menu Directions 110211
- Samsung OfficeServ 7100 Series – Data and Time Programming
- Samsung OfficeServ SMT i3105 User Guide
- Samsung OfficeServ SMT i5210 User Guide
- Samsung OfficeServ SMT i5220 User Guide
- Samsung OfficeServ Standard Telephone User Guide
- Samsung OfficeServ System Admin Guide